Based upon the successful nurse residency program model, the leadership residency brings together new health care leaders to expedite the likelihood of success in the leadership role. New leaders in health care often come from the ranks – employees with good potential for leadership and management but with little training or support.
Attract and retain your new leaders by investing in this residency program! Support the transition of your new leaders as they step up to the challenges of managing, supervising and directing roles.
Who Should Apply
New leaders (supervisors, managers, directors, team leads, charge nurses) with less than one year of leadership experience. Participants should be prepared to commit to the full year program.
Broad Program Outcomes
The intended outcomes of the Leadership Residency Program include:
- Transitioned successfully from individual contributor to competent supervisor/manager
- Advanced critical thinking for leadership decision-making
- Competency in giving feedback to improve performance of others
- Commitment to life-long learning as a leader
- Full engagement in the leadership role
- Enhanced job satisfaction
Program Structure
Bi-Monthly Learning Sessions for one year – Every other month for one year a leader attends highly interactive and enriching learning sessions, with practical skill-building topics that can be applied immediately. The session schedule is:
- Day 1: 12:30 pm – 6:00 pm CT
- Day 2: 8:30 am – 3:00 pm CT
Coaching Calls – Between sessions for personalized growth and learning.
Email Listserv and Portal – For “just in time” learning, networking and support between sessions.
Curriculum Structure
The learning session topics are organized according to:
- Building capacity in the self
- Building capacity as a member of a new team – your leadership peers
- Building capacity as a professional and leader
- Building capacity for leadership across the continuum and beyond
Themes that run throughout the curriculum:
- Critical thinking, decision making and prioritizing
- Being a visionary
- In the moment leadership
- Defining what kind of leader you want to be
- Personal and professional accountability
- Welcome to the program!
- Overview, logistics, integration with your new colleagues
- Servant leadership
- Personality assessment
- Diversity awareness
- Self-care and stress management
- Time management
- Transitioning from peer to “boss”
- Managing the challenges of being a working manager
- Identifying personal values
- Assertive communication
- Preventing and managing conflict
- Performance management and performance reviews
- Feedback and coaching skills – having the tough conversations
- Dealing with bad behavior
- The importance of debriefing
- SMART goals
- The five dysfunctions of a team
- Leading a change
- Managing projects
- Delegating effectively
- Collaborating
- Getting results in your meetings
- Behavior based interviewing, how to hire the right person
- PDCA & Lean – performance improvement
- Differentiating management and leadership
- Defining professionalism
- Engaging your workforce
- Creating a positive culture
- Service excellence
- Speaking in front of a group
- Finance for the non-finance managers (charge master, budget, FTE, capital, resource management, developing/managing staffing models)
- Human Resources (impaired employees, FMLA, ADA, disciplinary/grievances/performance action plans)
- Population health and community health needs assessments
- Managing the competency program
- Writing business proposals
- Emotional Intelligence
- Quality and risk management
- Safety responsibilities
- Systems thinking
- Alignment of mission, vision, values and organizational goals / CEO Panel
- Regulations, standards (the Joint Commission, state, CLIA)
- Compliance
- Life-long learning: Five-Year Plan
- Final program evaluation and celebration
Contacts
- Corrie Searles, MPT, Leadership Development Educator, Manager – csearles@rwhc.com, 608-643-1057
- Erin Smital, BS, RN, Nursing Professional Development Educator, Nurse Residency Coordinator and Lean Residency Coordinator – esmital@rwhc.com, 608-643-1066
- Sarah Ewers, BSN, RN, Nursing Clinical Development Educator – sewers@rwhc.com, 608-644-3227